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The story of a family, a refrigeration business and a part we played

by Brad Halcrow
March 24, 2015

In January last year Damian Towler of Patrick Refrigeration had simPRO Enterprise implemented into the business. It wasn’t until early April they went live, and he’s glad they didn’t wait any longer.

It was toward the end of April 2014 Damian and family received the kind of news no-one wants to hear. Damian’s wife was diagnosed with cancer.

Fortunately they were able to leave their children with family in Toowoomba and head to hospital in Brisbane for urgent surgery. They spent a week in Brisbane followed by the next 8 months in Toowoomba undergoing intensive chemotherapy and radiation treatment.

Patrick Refrigeration is based in Emerald, Queensland. In the time required to be away for treatment Damian had at least one thing less to worry about, the business. Enterprise kept the administration and field staff on track back in Emerald while Damian was able to login at night and keep an eye on the financials.

We thank Damian for reaching out to share his story and we wish the Towler family all the very, very best.

Damian declares the McGrath Foundation to have been a "wealth of knowledge and support". If you'd like to donate, this is where you can do so.

For commercial and industrial refrigeration and air conditioning services in the Bowen Basin region contact Patrick Refrigeration on (07) 4982 3740.


Lover of strong coffee, craft beer and retro motorcycles. Sharing stories as Journey Partnership Manager for simPRO Software.

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