The simPRO Blog

Case studies simPRO Software

The story of a family, a refrigeration business and a part we played


by Brad Halcrow
March 24, 2015
lake

In January last year Damian Towler of Patrick Refrigeration had simPRO Enterprise implemented into the business. It wasn’t until early April they went live, and he’s glad they didn’t wait any longer.



It was toward the end of April 2014 Damian and family received the kind of news no-one wants to hear. Damian’s wife was diagnosed with cancer.

Fortunately they were able to leave their children with family in Toowoomba and head to hospital in Brisbane for urgent surgery. They spent a week in Brisbane followed by the next 8 months in Toowoomba undergoing intensive chemotherapy and radiation treatment.

Patrick Refrigeration is based in Emerald, Queensland. In the time required to be away for treatment Damian had at least one thing less to worry about, the business. Enterprise kept the administration and field staff on track back in Emerald while Damian was able to login at night and keep an eye on the financials.

We thank Damian for reaching out to share his story and we wish the Towler family all the very, very best.

Damian declares the McGrath Foundation to have been a "wealth of knowledge and support". If you'd like to donate, this is where you can do so.

For commercial and industrial refrigeration and air conditioning services in the Bowen Basin region contact Patrick Refrigeration on (07) 4982 3740.

Patrick
Author


Lover of strong coffee, craft beer and retro motorcycles. Sharing stories as Journey Partnership Manager for simPRO Software.

Liked this article? Read more!

We won't spam you and you can easily unsubscribe.
Reply

Find us on these social platforms

simPRO Facebook
simPRO Google Plus
simPRO Twitter
simPRO Youtube
simPRO Linkedin
Time to take that holiday

‘There are just not enough hours in the day!’ you cry with a desperation rivalling Tom Hanks’ Wilson-I’m-Sorry...

Latest simPRO update: less maths, more time

In our latest update, rolling out from February 19, simPRO Enterprise users in the United States can save time and...

Chaos in your office? Four ways to get your office under control in 2017

Does your office feel chaotic?A well-organised, efficient office is key to running a trade service business that’s...

Top tips for simPRO Service trials

Just signed up for your free 14-day trial of simPRO Service? Want to know where to start?Here are my top tips for...

Latest simPRO update: multiple dashboards

In our latest update to simPRO Enterprise, rolling out from February 5, you can get greater visibility over what’s...

How to go from self-employed to successful business owner

Seven vehicles on the road. Ten electricians in the field. One business owner working overtime, all the time...Such was...