The simPRO Blog

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Celebrations in Cambridgeshire

With beautiful September sunshine and great company we celebrated our official launch in the United Kingdom last Thursday, September 15.

Thank you to all who could join us! The opportunity to connect with simPRO clients, partners and those interested in learning more about simPRO together at our new St Ives office was incredible.

At the event, we recognised certain simPRO clients’ achievements since implementing simPRO into their businesses and simPRO partners for their contributions to our growth. I’d like to once again congratulate these clients and partners on their awards.

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The numbers you need to know in your business

This is a guest post from Nathan McDonald at Black Belt Business.

Let’s face it: business is made up of numbers and – to grow your business through increasing sales and profits – you need to know, understand and track these numbers.

The problem is, though, many business owners are often too busy to worry about the numbers. Priorities normally revolve around customers, which is, of course, acceptable, but to keep growing successfully, necessary business practices can’t be neglected.

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Are you and your clients gas safe?

Every year, thousands of people across the UK are diagnosed with carbon monoxide poisoning. It’s a highly poisonous gas; you can’t see it, taste it or smell it, but it can kill quickly with no warning.

Badly fitted and poorly serviced gas appliances can cause carbon monoxide poisoning as well as other dangers, such as fires and explosions.

This week is the UK’s annual Gas Safety Week, which aims to raise awareness of gas safety and the importance of taking care of your gas appliances.

If you work in the gas industry, the following tips from the UK’s Gas Safe Register can help you and your customers stay gas safe.

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How to cope with difficult people in the workplace (or anywhere else)

Several years ago, I had a customer who would glower at me as soon as I entered his department. He would say, ‘Fix it right this time, or get it out of here,’ no matter what the problem was.

If I was even one minute later than my ETA, he would be on the phone with my boss, complaining about the horrible service he was getting.

Because he would place a service call for the slightest imperfection or hiccup of the machine, I was going there almost every day.

Eventually, my manager spoke with his boss and he was moved to a different department, but not before I learned a few valuable techniques for dealing with a difficult person in the workplace.

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8 ways to better manage your staff

Good managers can make or break a business. They're essential to developing a positive and productive workforce, which, in turn, improves employee retention levels and ensures everybody in the business is working in line with the company’s strategy and objectives.

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Reaching new heights in San Francisco

There’s nothing quite like a great conference to energize your team – especially one with as much acclaim as Xerocon, as the simPRO US team quickly found out in San Francisco last month! I know I don’t speak just for myself when I say it was one of the most cutting-edge conferences I’ve ever been to.

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The 5 Ws of basic job creation

Much like finding an old $20 in those jeans that you’ve had away since last winter, or like realising you’ve ordered your pizza on cheap Tuesday when you go to foot the bill, figuring out that just a small change to the way you work can save you time and money is gold.

Sometimes, it’s the minor details that matter. It might seem like a small win at the time, but it’s one that can make a big difference to your business.

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