PARTNER PROGRAM GUIDELINES
Our program is designed to generate opportunity for mutual benefit under three tiers: Registered, Select, and Premier. While some tiers offer increased levels of engagement – and with it, benefits and requirements – we believe all partners are strategically valuable to Simpro and our community.
Registered Partner
These partnerships are most common and are usually the initial level that partners consider when embracing Simpro as a partner. Several of these benefits are outlined below, but grouped into Marketing, Sales, Technology & Enablement, and Support, which Registered partners can take advantage of on a self-service basis.
Select Partner
These partnerships utilize many of the same offerings and benefits provided to Registered partners, however they also match partners with a dedicated Partner Manager. The Partner Manager will create and administer an annual plan to help you leverage valuable Simpro opportunities.
Premier Partner
These relationships require significant investment and coordination on both ends to deliver on a shared value proposition and unique business case. This will ultimately convey material benefits for the Simpro Partner and ecosystems. These relationships are by invitation only and typically evolve from Registered and Select partnerships.
If you’re unsure of how you want to proceed when engaging the Partner program, we recommend Registered or Select as your entry point. If you’re interested in discussing the strategic possibilities of Premier level, please engage your Partner Manager or email [email protected] with any questions.
PARTNER PROGRAM
GUIDELINES
The benefits Simpro provides will vary based on partner category, but include support, technology, enablement, communications, documentation, legal governance, measurement & reporting, financial incentives, marketing, and sales benefits.
| SERVICE PROVIDERS | TECHNOLOGY | ||||||
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| Registered | Select | Premier | Registered | Select | Premier | ||
| MARKETING BENEFITS | Access to the Simpro brand & style guide including partner logo |  |
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| "Simpro partner directory (Simpro Website) listing to help businesses find you.* *Technology partners may also feature on the Simpro integrations directory. *Premier partners include backlinks" | |
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| Opportunity to be included in marketing thought leadership content, such as email communications, webinars, events and other Simpro marketing activities. | |
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| SALES BENEFITS | Partner opportunity to create on-demand sales enablement session (no more than 20 minutes, shared with Simpro GTM teams (sales, success, and implementation) and stored in repository) | |
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| Ability to create a Partner Profile that is shared internally with Simpro Global GTM teams | |
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| TECHNOLOGY AND ENABLEMENT BENEFITS |
Access to Sandbox licenses | |
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| Access to Simpro Customer Builds | |
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| Access to Enablement decks, one-sheeters, and sales/marketing enablement assets with updated Simpro branding | |
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| SUPPORT | Access to Simpro Partner Portal | |
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| Access to Partner Support Team | |
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| Quarterly Business Review with Partner Manager to discuss and collaborate on partnership objectives, performance, opportunities, and marketing strategies (if applicable) | |
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| Dedicated Partner Manager | |
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PARTNER PROGRAM
REQUIREMENTS
Technology Partners
- Register for the Partner Program and sign Partner Program agreement
- Maintain up-to-date Partner Directory Listing, if applicable
- Dedicated Simpro branding on Partner website (Select and Premier only)
- Quarterly QBR with regional Partner Manager (Premier only)
- Quality Control: Partner will maintain an up-to-date integration with Simpro software, and will update the compatibility of their integration within 30 days of any major Simpro release
- Customer Service: Partner will handle all direct communications and services to and from Customers with regard to their integration and offering
- Issue resolution: Partner will make efforts, with appropriate escalation to senior management, to provide a resolution for any problem as soon as is commercially reasonable, but no later than five (5) business days.
- Professionalism: Partner shall not diminish or damage the reputation or goodwill of Simpro or its products
- Applicable revenue share/ referrals / Information/Data share as per agreement
Service Providers
- Register for the Partner Program and sign Partner Program agreement
- Maintain up-to-date Partner Directory Listing, if applicable
- Dedicated Simpro branding on Partner website (Select and Premier only)
- Quarterly QBR with regional Partner Manager (Premier only)
- Customer Service: Partner will handle all direct communications and services to and from Customers with regard to their services and offering as it relates to Simpro
- Issue resolution: Partner will make efforts, with appropriate escalation to senior management, to provide a resolution for any problem as soon as is commercially reasonable, but no later than five (5) business days.
- Professionalism: Partner shall not diminish or damage the reputation or goodwill of Simpro or its products
- Revenue generation minimums:
| Revenue Generation Minimums | Registered | Select | Premier |
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| Closed Won Opportunities* | n/a | 10+ | Invite Only |
*”Closed Won Opportunities” metric is defined as a customer who enters into a binding order for Simpro products within 6 months of referral.
Industry/Inventory Supply/Government/Other
- Register for the Partner Program and sign applicable Partner Program agreement
- Maintain up-to-date Partner Directory Listing
- Additional Requirements may apply based on Partnership agreement signed. Please speak to your Partner Manager for additional information or email [email protected]