New tax benefits for small business in Australia

· · Posted in Accounting

Australian Small Business Tax Changes

For our Australian clients

The Australian Federal Budget 2015 delivered by Treasurer Joe Hockey announced a series of key surprises which will allow small business to work smarter and more efficiently with new technology.

Instant Asset Write Offs For Depreciating Assets that cost less than $20,000. This ruling came into effect on May 12 2015 through to June 30 2017. Prior to this, small businesses were eligible to claim an immediate deduction off the cost of assets purchased for business purposes less than $1,000. The threshold of $1,000 will revert back after June 30 2017.

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White Paper: Small, Incremental Adjustments Make for Significant Gains

· · Posted in simTRAC, White Paper


A White paper by Alun Bain

“Monash University conducted a 12-week study of fully-laden 68 tonne B-Double road trains. The results showed that simply by using eco-driving techniques a 27% reduction in fuel consumption was achieved. The techniques used included anticipating traffic flow, skipping gears when changing up, changing gears at lower engine revolutions, and braking less forcefully and less often.”

I recently read the above statement on the Australian government’s Energy Efficiency Exchange website ( and it made me think about how in business, we are often looking for opportunities to make big savings, boost productivity, increase profit margins and improve customer service and satisfaction; yet we often forget that we don’t necessarily require huge adjustments to influence the change we desire.

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Choosing the right smart device for field staff

· · Posted in Field Mobility


Often we’re asked for recommendations on what devices to roll out to field staff. While we prefer not to recommend any one device, the following article may shed some light on how to go about making an informed decision.

The hardware is but one element of the equation. Consider the operating system, the apps, policies on how they’ll be used and managed, not to mention training. You may even be considering they bring their own. Before you take the leap and send those little handheld expenses out to the brutal world of the tradesman, take the time to factor in the following considerations.

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Field service psychology 101: The tech as an independent worker

· · Posted in Business

Plumbing software

As a field service technician, I wear a lot of hats. I’m an inventory specialist, company vehicle administrator, laptop analyst, customer complaint specialist and manager dump-valve. On top of all that, I have to install, troubleshoot, maintain and repair the equipment that is my primary concern. I’ve often questioned my own sanity as to why I’ve spent thirty years putting up with it all.

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simPRO’s Journey to the US

· · Posted in Accounting, Events


Elevate 61

First stop on a recent trip to the US, I spent two weeks with a small senior management group from simPRO getting a high velocity business induction to the US.

We were really fortunate to have been accepted into a program called Elevate61 which is an accelerator into the US for high growth technology companies, run by KPMG and Advance. There were over 50 applicants for the program and eight were accepted in.

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The Great Field Service Brain-drain

· · Posted in Business

Capturing Knowledge before Retirement Impacts your Business

“George is leaving too? Great. First Rhonda, then George – who am I going to call when I get stuck now?”

A few years ago we lost two of my favorite techs to early retirement. We have a great escalation process, so I wasn’t really in danger of getting stuck, but we did lose two fantastic resources that I had come to rely on. Even with 30 years of experience, I still learn from interactions with other techs. We have a very senior workforce (I have the second fewest years on my team), so I am very fortunate to have a large pool of knowledge to draw on. However, we are set to lose an enormous amount of knowledge and experience in the next decade, and in a few years I’ll be that guy that everyone calls to pick at my brain.

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Discovering waste in the supply process

· · Posted in Business, Field Mobility

Mobile shelving system with goods in warehouse

One of the recent discoveries in my consulting work were the inefficiencies we found in one section of a company that related to the ordering/supply process. We discovered through a Customer Update Report from their supplier that over a ten-month period their staff had personally visited the branches 1321 times. This equates to approximately 6.34 times per day. See the chart below that outlines both the current situation and the efficiency scenario.

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Stress, Speculation and the Apple Watch

· · Posted in Business

Apple Watch

Today we’d like to welcome Don Stephens as a contributor to our blog. Don is both a veteran field service worker and a freelance writer. The combination makes for a refreshing addition to our blog.

Um… I dropped it really, really hard…” I said as I dropped a baggy full of pager pieces on the desk.

The stunned look on our technology specialist’s face was priceless. She poured the beeper’s remains onto her desk. Sifting through shards of plastic, bits of metal and a crushed battery, she smirked and asked, “Stressful day?”

Smiling like the Cheshire cat, I grabbed the replacement pager and turned to leave.

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